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Call Centers for Department for Energy Under Government of
Rajasthan
Call Centers for Department for Energy Under Government of
Rajasthan. DIL is handling 8 call centers under various
discoms. DIL has created and developed a software to handle
complaints related with electricity. The complaints are
automatically transmitted to the upper management in the
hierarchy within the specific time frame to ensure quick
redressal.
These call centers are running for Jaipur Discom, Ajmer Discom
and Jodhpur Discom.
This software facilitates the agents to search the consumer from
various criteria like Code Binder Number & their name, phone &
address. The software also helps in evaluating the performance
of the callers by assessing him/her in various parameters. Apart
from this, it also keeps an eye on total volume of calls
received and dialed and other activities.
BSNL Call
Center
DIL is running a Call Center
for Bharat Sanchar Nigam Limited (BSNL). The No.1
Telecommunication Company and the Largest Public Sector
Undertaking of India. We are serving a 30 seater Call Center
round the clock attending almost 3000 calls a day related with
broadband, dial up, mobile and basic telephone. |
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ISP
(Internet Service Provider) |
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DIL is
renowned as one of the largest Internet Service Provider
in India. Thus, to be enrooted in its position, DIL has
established its Call Center to enhance best of all
facilities to its clients. |
- 24X7X365- 8 Call Center
for department for energy under government of
rajasthan to handle ‘No
Current Complaints’ & ‘Fault Management’ project.
- 24X7X365- ISP Call
Center to resolve Internet Related Problems
- 12X7X365- Call Center
for Rajasthan Tourism to help the website visitors
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Testimonials
Data
Infocom Ltd has mastered itself in the showground of IT
services. It has been identifying the problems and
discovering solutions for its clients successfully. 