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Support & Services
Data Infocom is nestled as a technical leader in the Internet,
networking, web based technologies and messaging. It has flourished
fruitful fallouts in all means of communication medium, be it PC to
PC, phone, mobile phones or palm tops.
Computer Troubleshooting
DIL is equipped with trained technicians in the arena of technology.
The team is capable to grasp and resolve technical issues at very
short time frame. We provide technician to your doorstep as and when
problem erupts.
Local & Wide Area Network Design & Installation
The technicians at DIL can take all of these components and put them
together to create the perfect computer solution for your business.
DIL staff includes technicians certified by Microsoft® and Cisco®.
Network service contracts from DILCARE. We provide routine
maintenance of your computer system, to try to avoid problems that
can cause expensive down time and lost data, and to minimize the
impact of failures if they do occur. With this contract, we schedule
periodic visits during which the technician will resolve computer
problems, answer questions, and perform preventative maintenance on
your computer system. Take a proactive approach to computer
maintenance rather than merely reacting to disasters. |
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Network Administration & Maintenance |
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It
requires a great deal of expertise to keep your network
running smoothly. DIL services can provide you with
complete administrative support or we can train your staff
to complete many of the routine functions. If you need our
help we are only a phone call away. |
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Privileges |
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1.
DIL Technical Support Points
You are privileged to access the DIL infrastructure, which
is provided through DIL Technical Support Points. These
points employ highly trained Microsoft Certified
Professionals, who have been quality audited and are
backed by Data Infocom Ltd.
- General Problems
related to operating systems, internet related softwares
like browsers, email clients, chat clients, telnet &
FTP, antivirus, security and Antispam.
- Free Telephony Support
24 x 7 x 365 days.
- Round-the-clock Online
Support
- Time to Time warnings
related to Hackings and Virus attacks.
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Suggestions to keep your computer up-to-date as per
cyber-law.
Our technicians can make informed recommendations for
updates to your hardware and software so that you can get
the best production from your computer system. You will have
a technician who is well acquainted with your computer
system and experienced in disaster recovery in case of a
system crash. Your technician is backed by a complete staff
of specialists who can assist in solving your computer
problems, often at a lower cost than hiring a single staff
person.
Software Constancy
DIL has been providing on-site and off-site custom software
development and maintenance services. The company is a
Microsoft Certified Partner. We employ local developers and
project leaders -- and we utilize the off-shore operations
when appropriate.
You can trust our extensive expertise in working with
clients to identify and understand their needs -- and
developing commercial-quality software that is successfully
released to market. We focus on the issues most important to
you and your business, translating your needs into technical
actions and implementing code. |
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